Shipping policy
Do you ship internationally?
www.EthicsPresents.com is exclusively for orders within the U.S., Canada, Mexico and the U.K.
How can I pay for my order?
We accept the following: Visa, MasterCard, American Express, Discover, and debit and credit cards. We also accept payments via Paypal and Apple Pay. No account sign up is required and it is free.
Can you ship to my work address?
Yes, you can enter an alternative delivery address at the checkout. We do not however ship to PO Box addresses under any circumstances.
Can you take off the signature requirement for my package?
Unfortunately we can not waive the signature requirement for deliveries $100 and over. Also, FEDEX cannot waive signature requirements.
What’s your return policy?
We accept returned items (unless otherwise noted) for store credit within 14 days of delivery date. Returned items must be unused, in original packaging and with original tags still attached. All shipping charges for returns/exchanges are to be covered by the customer. At this time, we are unable to accept returns for magazines, intimate or sanitary goods, hazardous materials, gift cards, software, or flammable liquids or gases.
Do you ship oversees and to P.O. boxes?
Yes, we’ll ship your package anywhere that can accept deliveries.
Do you have customer service?
Yes, for any questions and concerns email info@EthicsPresents.com.
All orders are shipped via FEDEX. Rates are calculated through the FEDEX calculator. Please note that SMARTPOST will ship to P.O boxes, APO/FPO addresses, and non-residential addresses.
Order Processing
Please note orders take approximately 2-4 business days to process before shipping (this includes all forms of shipping). Orders placed on Friday, Saturday, and Sunday will not be processed until the following Monday. Orders over $100 will require a signature for package delivery. This must be obtained in-person; a signature left on the FEDEX notice does NOT qualify. Please note that FEDEX does not deliver on the weekends and the pick-up date does not count as a transit day.
Tracking an Order
You will receive a shipping confirmation via email when your order has been processed and shipped. This email will contain a tracking number which you can use to track the status of your order online.
Free Shipping
We currently give customers the option for free FEDEX ground shipping for orders $100 and over.
All Canadian orders are shipped via FEDEX Worldwide Service.
Orders shipping to Canada take approximately 4 business days to process before shipping. Orders placed on Friday, Saturday, and Sunday will not be processed until the following Monday.
Please note that the customer is solely responsible for all applicable customs fees, taxes and duties. If for any reason a package is refused by a customer a 20% re-stocking fee will be applied.
For more information on customs and duties charges, please contact your local customs office.
At this time Ethics Clothing Co is not able to accept any returns/exchanges from Canadian orders.
All prices listed in USD dollars
MEXICO
All Mexican orders are shipped via FEDEX Worldwide Service.
Orders shipping to Mexico take approximately 4 business days to process before shipping. Orders placed on Friday, Saturday, and Sunday will not be processed until the following Monday.
Please note that the customer is solely responsible for all applicable customs fees, taxes and duties. If for any reason a package is refused by a customer a 20% re-stocking fee will be applied.
For more information on customs and duties charges, please contact your local customs office.
At this time Ethics Clothing Co is not able to accept any returns/exchanges from Mexican orders.
All prices listed in USD dollars
**HOW TO RETURN ITEMS BACK TO US: Ship your item(s) along with the return form to the address listed below. www.EthicsPresents.com is not responsible for returns that are lost or damaged in transit; we highly suggest that you use a courier with a trackable shipping service.